01 /PETROL & DIESEL
⚙
Powertrain warranty
Protection for specified engine and gearbox components under your selected warranty plan.
- Cover for eligible mechanical failures
- Repair coordination through our network
- Clear plan duration and mileage limits
EVERY JOURNEY DESERVES BACKUP
Confidence.
Beyond the
handover.
Your next chapter starts with a drive. We help protect it with vehicle warranty support, trusted service partners and roadside assistance across Sri Lanka.
VEHICLE WARRANTY24/7 ROADSIDE ASSISTANCE
FOR THE ROAD AHEAD. AND EVERYTHING IT HOLDS.
10+
Years of warranty experience
25,000+
Vehicles supported since inception
82
Service stations island-wide
200,000+
Services delivered cumulatively
THE PEOPLE BEHIND YOUR PEACE OF MIND
A good car deserves
great aftercare.
The sale is only the beginning. When you need help, knowing who to call makes all the difference.
Since 2015, Auto Support Services has brought vehicle owners, dealers, exporters and service partners together through professional warranty management and roadside assistance. From understanding your cover to coordinating an eligible repair, we help you take the next step.
Get to know AUSS ↗PROTECTION THAT MAKES SENSE
Big journeys.
Essential protection.
Different vehicles need different cover. We’ll help you understand the protection available for your vehicle and the terms that apply.
02 /HYBRID · PHEV · EV
ϟ
New energy. Same confidence.
Vehicle-specific options for hybrid and electric systems, with covered components defined in your plan.
- Eligible hybrid or EV battery cover
- Specified electrical control components
- Support in choosing the right plan
03 /24 HOURS. EVERY DAY.
↗
A number worth saving.
A breakdown is stressful. Finding the right help shouldn’t be. Contact our roadside assistance team for support across Sri Lanka.
070 2 707 707
Assistance and applicable charges depend on your package and the incident.
Explore roadside assistance ↗Know your cover: eligibility, exclusions, servicing requirements, duration and mileage limits apply. Your issued warranty document defines your cover. AUSS warranty is separate from a manufacturer’s factory warranty.
LOCAL KNOWLEDGE. ISLAND-WIDE REACH.
Your support network.
Closer than you think.
82 service stations. One team to help you find the right support.
Our network includes authorised agents and independent service partners. We coordinate the appropriate service location for your vehicle, brand and the work required.
Find the right service station ↗SELECTED SERVICE PARTNERS↗
Toyota LankaUnited MotorsStafford MotorsAMWToyotsu
Pit & DriveAuto Glance
Pit & DriveAuto Glance
Station availability and services vary. Contact AUSS before arranging warranty-related work.
FOR DEALERS & EXPORTERS
Sell the car.
Build the relationship.
Give your customers a reason to choose you—and a support team to turn to after they drive away.
Let’s discuss a partnership ↗For individual dealers, importers and export partners.
Make after-sales support part of your offer.
Give buyers something concrete to consider: defined warranty protection, access to a service network and a clear contact for assistance.
Keep selling. We help coordinate the support.
AUSS manages the warranty process and liaises with service partners on eligible claims, helping your team handle after-sales enquiries.
Set expectations clearly from day one.
Help customers understand registration, servicing and coverage at handover. Clear information is the foundation of a stronger relationship.
A CLEAR WAY FORWARD
Support starts with
a conversation.
Whether you’re collecting your vehicle or dealing with an unexpected issue, here’s where to start.
Register your warranty
Contact AUSS promptly at handover to complete registration and confirm activation. Keep your vehicle details and warranty booklet ready.
Get registration help ↗Keep your care on track
Follow the servicing schedule in your warranty booklet. Keep service records and speak with AUSS if you need help arranging a visit.
Ask about servicing ↗Tell us when something’s wrong
Contact AUSS before authorising warranty-related repairs. We’ll guide you on assessment, the relevant cover and the next steps.
Contact the support team ↗CLEAR ANSWERS. MORE CONFIDENCE.
Before you
hit the road.
Need an answer about your vehicle?
Ask our team ↗Does the warranty cover every part of my car?
No. Cover depends on the plan issued for your vehicle. Powertrain cover applies to specified components; a part attached to a covered component is not automatically covered. Check your warranty document or ask AUSS before arranging repairs.
Can I arrange a repair and claim the cost later?
Contact AUSS before authorising a warranty-related repair. Assessment and approval may be required. Do not assume that independently arranged repairs will be reimbursed.
How do I know which service station to visit?
Call 070 2 707 707 with your vehicle details and location. Our team can guide you to an appropriate network station. The available services depend on the vehicle and type of work.
What should I check when collecting my vehicle?
Confirm your warranty plan, registration and activation with AUSS. Read the covered components, exclusions and servicing schedule, and keep the booklet and handover records. Ask us immediately if anything is unclear.
Can dealers and exporters arrange an AUSS programme?
Yes. Contact AUSS with your business details, vehicle mix and expected volume to discuss eligibility, programme options and pricing for your customers.
Is roadside assistance available outside office hours?
Roadside assistance support is available 24/7 through 070 2 707 707. Routine warranty, registration and administrative enquiries are handled separately during office hours.