Towing coordination
When the vehicle cannot continue, speak to AUSS about recovery and an appropriate destination.
24/7 ROADSIDE ASSISTANCE
A breakdown is stressful.
Finding help shouldn’t be.
Wherever your journey takes you in Sri Lanka, start with one call. Our team can coordinate the next step for your situation.
Call 070 2 707 707 ↗SUPPORT ON THE ROAD
Help for an unexpected stop.
Battery assistance
Tell us if the vehicle will not start. The team can help coordinate an appropriate roadside assessment.
Tyre assistance
For a tyre-related stop, explain your location and whether the vehicle has a usable spare and tools.
Know your package.
Availability, callout entitlements, towing distance and charges depend on your package, location and the incident. Confirm these with the team when arranging assistance.
MAKE THE CALL EASIER
Three details that help us help you.
Your exact location
Provide the road, direction of travel, nearest landmark and a location pin if the team requests one.
Your vehicle and concern
Have your registration or chassis number ready. Explain what happened, including any warning lights or visible damage.
A contact number
Give a number where the driver can be reached and follow the assistance team’s instructions.
WHILE YOU ARRANGE HELP
Your safety comes first.
Let the team know immediately if the vehicle is in a dangerous position or anyone is injured. For an immediate threat to life or safety, contact the appropriate emergency services.
Do not attempt roadside work that puts you or others at risk. Describe the situation to the assistance team so they can guide the next step.
Routine enquiry? Contact our office ↗YOUR JOURNEY. OUR SUPPORT.
One number. Worth keeping.
Save the AUSS roadside assistance hotline before your next journey.