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AUSSAUTO SUPPORT SERVICES

VEHICLE WARRANTY

Understand your cover.
Drive with confidence.

Protection starts with knowing what is included. Explore the types of cover available and the steps that help keep your warranty journey clear.

Ask about my vehicle

CHOOSE WITH CLARITY

Different vehicles.
Purposeful protection.

01

Petrol & diesel powertrain

Plans for specified engine and gearbox components. Coverage is for eligible failures under the issued plan, subject to its exclusions and limits.

02

Hybrid vehicles

Vehicle-specific options for the powertrain, hybrid battery and specified control components. Confirm the components included in your issued cover.

03

Electric & plug-in hybrid

Options for eligible battery packs and specified high-voltage components. Ask AUSS to confirm cover for your vehicle and its configuration.

Plan duration, mileage basis and component coverage vary. No component is included solely because it appears in a general category above.

BEFORE YOU DECIDE

Four things worth checking.

CheckWhat to look for
Covered componentsThe exact engine, transmission, battery or electrical components named in your plan.
Time and mileageThe expiry date, mileage limit and whether mileage is measured on the total odometer or another stated basis.
Conditions and exclusionsRegistration, service intervals, approval requirements and the exclusions in your issued document.
Your support routeHow to contact AUSS, arrange servicing and report a concern before authorising repairs.

KEEP YOUR PROTECTION ON TRACK

A clear start. A better ownership experience.

01

Register promptly

Contact AUSS at handover to complete registration and confirm activation. Do not wait until a fault occurs to check your registration.

02

Follow your service schedule

Use the schedule and requirements in your warranty booklet. Keep the odometer readings, dates and service records together.

03

Speak to us before repairs

Report the concern and let AUSS guide the assessment and approval process before you authorise warranty-related work.

KNOW WHERE YOU STAND

Your warranty questions, answered.

Always read these alongside your issued plan.

Does powertrain cover mean every engine-related part is covered?

No. A component mounted on or connected to a covered assembly is not automatically included. The covered-parts list and exclusions in your plan determine eligibility.

Are routine servicing and wear items included?

Do not assume they are. Maintenance, consumables and wear items are different from eligible warranty repairs. Any service benefits must be confirmed under your specific programme.

Can I use any workshop for a warranty repair?

Contact AUSS first. We will guide you on the appropriate service location and the assessment or approval needed under your plan.

Will a repair I arrange myself be reimbursed?

Reimbursement is not automatic. Contact AUSS and obtain the relevant approval before committing to a warranty-related repair.

Is this the vehicle manufacturer’s warranty?

AUSS warranty is a separate warranty solution. It should not be represented as the manufacturer’s factory warranty.

YOUR JOURNEY. OUR SUPPORT.

Let’s check the cover for your vehicle.

Have your chassis or registration number and warranty booklet ready.

Discuss my warranty